Blippr gets social influence marketing. 160 character reviews

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blipprlogo1.jpgI'm going to take a chance and talk about a web service that I've just started playing with. Only because I think it has phenomenal potential. It is one of those web services that I've been waiting to use for a few years. Its called Blippr and its in private beta at the moment.

The service is relatively straightforward. Think Epinions meets Twitter and Digg and you have Blippr. People review movies, books, games, movies and music but each review is limited to 160 characters in length. The more you review yourself, the better the review engine gets at making suggestions for you. Items reviewed move up and down the rankings based on other reviews and recommendations. You can see how other people are reviewing certain items and limit reviews to only those of your friends.

The way you get the most out of Blippr is by inviting your friends to join the network and start recommending items. That way rather than trying to keep track of recommendations at dinner parties, you can see what matters to each friend through Blippr. You can follow people with similar tastes too. That helps you find new items that you're certain to like. This feature reminds me of the Borders "If you liked this book, you'll like these" promotion in its stores. 

Blippr is very sensitive about coming across as yet another social network. So instead they encourage you to find Blippr on your favorite social network and use it their via a widget. Smart strategy.

Why does Blippr matter?
Because it understands how social influence marketing works. We're heavily influenced by our peers and also those anonymous influencers out there. But we don't have the time to read detailed reviews. Often a few lines are all that are needed to influence us. The closer the person is to us, the fewer words it takes for that person to influence. For example, a friend of mine is a wine geek and all he has to do is mention the name of a wine and I'm off to the local wine shop to pick it up. These recommendations take less than 160 characters.

recommenda.jpg
But its not just what it takes to be influenced on the other end of the spectrum, it is far easier to write a 160 character review than a few paragraphs. We're more likely to write these reviews in the context of a specific activity. For example, if I am staying in a hotel and it sucks, I'll be more inclined to write a 160 character review via my phone than return to New York and sit down at a computer to write a more detailed reviews. Sure, the 160 character review will be less informative but there will probably 10 more of them. Just scan some twitter newsfeeds and you'll notice that a lot of tweets are mini-reviews.

So what's missing from Blippr? 
Firstly, it needs to get out of public beta soon. The folks at Blippr are probably investing in their technology infrastructure before going mainstream. They probably don't want to be hit by outages the way Twitter has been. 

Talking of Twitter, Blippr needs to figure out a way to import my Twitter friends. From what I've been told, it doesn't do this very well as yet. That'll make my life much easier. Blippr also needs to include restaurants. I was surprised that it doesn't as yet. Restaurant reviews are huge and I can see myself writing a 160 character review of a restaurant while eating there (okay, maybe when my wife has left for the restroom). 

And lastly, Blippr needs to allow users to create their own categories. I'd add wine immediately as that's a personal interest and I have some friends who explore the world of wine with me. I can't imagine what a tag cloud of user categories would look like. Update from the screenshots it looks like they do have tags and tag clouds, but I can't be certain.

Blippr has a lot of potential if you ask me. I wonder how it will do when it gets out of private beta. One thing is certain, it gets social influence marketing by depending upon the peer and anonymous influences, leveraging social media and making it incredibly easy for consumers. Maybe a leading player like Baazarvoice should look at them.

For more on Blippr visit their website, the Facebookreviews and Somewhatfrank.


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7 Comments

DevlinD said:

From what I can see of this service they should face significantly less architectural challenges than Twitter, well at least not the same kind of challenges. Recommendation is certainly a challenge in it's own right but whereas Twitter has had scaling issues due to the inherently poor architecture decisions made early on (ie. not designing your messaging service as a messaging service) Blippr's challenges will more likely be found in producing quality recommendations and straight data processing in a timely fashion.

Overall a great review of this service, thanks for sharing it! I actually think that putting their application inside a social network would actually produce more relevant results since it can leverage a user's social graph then if it were to stand on it's own. Ultimately it is this type of service that will benefit from efforts such as Data Portability, Friend Connect, and Facebook Connect that will make that social graph more accessible and allow it to truly utilize the concept of social influence marketing.

Jonathan C said:

Shiv, thank you so much for the positive review of blippr! My business partner and I were very encouraged by your comments. Concerning your items we need to do soon:

1. You are correct that we don't want to have outages like Twitter, but then again, who doesn't! =) We are currently working on making blippr accessible to everyone. Stay tuned for that in the coming weeks.

2. Regarding Twitter friend finder--we're working on making it more streamlined, but currently, if you do "connect your account" with Twitter, in the find and invite friends section of the site it will show the friends you follow on Twitter that are also on blippr. Again, we're looking to make it smoother.

3. While we don't disagree with your comment that blippr carry values outside of just media, we've focused on media only at this point for multiple reasons. I'd love to talk through them with you over the phone anytime you're available.

And DevlinD, thank you for your comments as well. DataPortability, as you recognized, is a big deal to us.

Feel free to email me and we can talk more in depth, Shiv. Thanks again for the write up. We're very, very appreciative!

Shiv Singh said:

Jonathan, keep up the good work. I'm happy to hear that you're look at other ways to better integrate with Twitter as well. We can talk offline about the strict focus on media. I must admit it did strike me as odd at first.

Devlin, I'm glad you liked the review. You're right its applications like this that can benefit the most from data portability. Thanks for the feedback.

Meryn Stol said:

I think the Blippr concept is great because it lowers the barrier to review an item. You can't post an elaborate review, so you don't feel that you should. People who don't want to be elaborate will now give their opinion, while previously they wouldn't have. It changes the norm by imposing a strict limit.

Your link to Blippr actually points to Twitter, you might want to fix that.

Can you give me an invite?

Shiv Singh Author Profile Page said:

Meryn, thank you for pointing out the incorrect link. I've fixed. Yes, its all about lowering the bar to review an item. My reviews appeared in my Facebook Newsfeed too which I liked. Its letting the social influence happen.

Perry Hewitt Author Profile Page said:

I love the character limit. There's nothing worse than the eight-paragraph Amazon review extolling (or panning) a single feature.

I think this is a really powerful idea, and opening it up to all products like Shiv suggested would make it blow up.

There are still a ton of people out there scratching their heads with regard to Twitter and don't understand why they need another application/social networking site to waste their time on. I feel that Blippr takes the minimalism of twitter, and combines it with the pragmatism of a going.com (event/nightlife recommendations), and people can extract value from it every day. In short, I feel that its value proposition is very strong.

I've added this to my facebook page and I'm excited to see it develop.

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This page contains a single entry by Shiv Singh published on May 26, 2008 9:34 PM.

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